Privacy Policy

Protecting your personal data and assets is our highest priority. We are fully committed to safeguarding them.

Valorium Dexeris collects and retains data necessary for your trading activities. How we collect and store this data is detailed in the Privacy Policy below.

Our policy is anchored in the following guiding principles:

• To ensure full transparency about how we collect and store your personal data:

Our goal is to make it clear how we collect and process your data, so you can make an informed decision. We follow strict guidelines and processes for handling data on this official website. Our policy explains the specific methods we use and how it works in practice, providing clear, concrete information about how your data is used. You remain in control.

We will provide updates promptly whenever we determine you should be informed. Transparency is central to how we operate.

Our trained staff are always available to answer any questions you may have about our processes, including our obligations under Singapore law. You can contact us at: info@valorium-dexeris.com

• We do not use personal data for any purpose beyond what is set out in our Privacy Policy.

We may process personal data for purposes including ensuring the proper functioning of Valorium Dexeris services and connecting trader-members with third-party trading platforms. We also process data to maintain and enhance the functions and services of our official website, protect our rights, and comply with regulatory or other legal obligations. Where necessary, we process data to deliver administrative and other business functions related to the Services provided to you.

To provide better, tailored services that meet your preferences and needs, Valorium Dexeris uses personal data.

• To access essential tools that protect your personal data and safeguard your rights:

You can contact us at any time to access your personal data. We can update or delete it upon request. We also support requests to transfer your data to you or a designated third party. These services are provided to help you exercise your rights to privacy and control.

• Keep your personal data secure:

Our security follows banking‑grade standards. While no system can be 100% guaranteed, we continually upgrade our systems and strengthen the safeguards we have in place.

We uphold a comprehensive privacy policy and the highest standards of security.

1. The Scope?

This policy outlines how we collect, process, and share personal data relating to natural persons.

This policy applies to all natural persons who are, or can be, identified. It specifically includes any individual identifiable through data entrusted to us or data we can access and/or combine.

As set out in the Privacy Policy, data processing specifically covers the storage, management, and organisation of that personal data.

We do not knowingly collect information about individuals under 18, and we do not allow anyone under 18 to use our platform. If we become aware of a user or any information relating to a person under 18, we will delete it immediately.

2. What personal data do we retain?

When you register with us, we collect the personal data necessary to provide and enable access to our services. Where required, we may also request additional information to verify account ownership. To maintain and improve service quality, we collect and analyse data on how you use our platform and our third-party partners’ services.

3. You are under no obligation to provide your personal data to the company.

Providing your data is optional; however, if you decline, our ability to provide services may be limited, and access to our platform may be restricted.

4. What personal data do we collect? When you visit our official website, we may collect the following personal information:

We do not collect data that could be used to personally identify you. We do collect details such as your account activity, the IP address used, and the date and time of access. For maintenance, security, and support, we retain system crash reports, browser information, and the type of device used to access your account. We also record the language set for your account.

We collect and store only the personal data you consent to share when you connect, through us, with a third-party trading platform.

The personal data you provide to third-party platforms may include your full name, address, telephone number and email address.

5. Why does the company need my personal data, and is it legal for them to collect it?

The company collects, stores, and processes your personal information solely for the purposes set out in the Policy. All such uses and processing comply with applicable laws in Singapore.

The company will not handle, process, or transmit your data except in compliance with applicable laws in Singapore. The legal bases for this are as follows:

• You consent to the company storing and processing your personal data. By submitting your information to us, you also authorise us to transfer it to the relevant third-party trading platform. You have provided your consent for your personal data to be processed for one or more purposes.
• To improve its services, establish or defend legal claims, and pursue legitimate interests, among other purposes, the company may be required to store and process your personal data.
• Data processing is necessary to comply with legal obligations.

If you would like more information about the data processing we are required to undertake, please contact us by email.

Below is a list of the specific purposes for which we may process your personal data, along with the corresponding legal basis.

6. Disclosure of Personal Data to Third Parties

To store and process IP addresses, conduct user surveys and analysis, and support other related services, the company may share anonymised personal data with third-party service providers.

At your request, we may share certain personal data you provide with third-party services. In such cases, the processing of your data will be governed by the privacy policies of the respective companies. This may include one or more digital trading platforms.

To enhance the client experience and improve our services, the company may share personal data with its affiliates and partner companies.

We may disclose data to relevant legal or regulatory authorities when required by law or to protect the company’s rights and assets, as well as those of our third-party partners.

For critical business transactions—such as a company sale, investment round, or loan application—we may share relevant data in a lawful and appropriate manner. This also applies in the event of a merger, restructuring, consolidation, or bankruptcy, in accordance with applicable law.

7. Cookies and Third-Party Services

For site analytics and in partnership with advertising partners, we may use cookies and similar technologies in accordance with applicable laws and standard industry practices.

Cookies are small data files stored on your device when you visit our website. We use them to collect information about your browsing behaviour and preferences to personalise and enhance your experience. Cookies help us remember your settings and tailor our services accordingly. They also support site analytics and the compilation of aggregate statistics for strategic planning and optimisation.

Generally, our official website uses two types of cookies. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain in your browser after your session ends. These help the site recognise you when you return and make your experience smoother.

Types of cookies:

Cookies may be used where necessary and for their intended purposes:

Cookies are blocked or have been deleted

To delete or block cookies, please manage your preferences via your browser’s settings. For step-by-step guidance, follow the links below for the most commonly used browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will prevent some site functions and features from working as intended.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as needed to perform the operations described elsewhere in this policy. We may retain it for a longer period where required by local laws, regulations, or our company policies.

At your request and discretion, your personal data will be shared with third party trading platforms for 12 months. After this period, and with your consent, the data will be shared for an additional 12 months.

Our processes include routine reviews of all personal data to determine whether it remains necessary.

9. Transfers of personal data to third countries or international organisations

Where necessary to deliver our services and/or for security reasons, we may transfer your personal data to third countries (countries other than your own) and to international organisations, using appropriate security protocols. We apply industry-leading security measures to protect your data and ensure you retain access to legal remedies and rights in all cases.

All residents in the EEA (European Economic Area) are protected by data protection laws and safeguards.

• All data transfers are subject to EU jurisdiction and comply with the data protection requirements set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).
• All data transfers between public entities or authorities are conducted in line with Article 46(2) and are governed by a legally binding and enforceable agreement.
• Data transfers are conducted under the European Commission’s Standard Contractual Clauses (SCCs) pursuant to Article 46(2)(c) of the GDPR, which set out the conditions for such transfers. You can review these Clauses on the European Commission’s official website: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information about the specific security measures the company uses to safeguard your personal data during third-country transfers, please send your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is safeguarded through the highest-level technical and organisational measures, aligned with industry best-practice procedures. These measures are designed to prevent unlawful or accidental destruction, loss, or alteration of the data.

While we exercise the highest level of care and follow gold-standard procedures for data protection, as required by law, we cannot guarantee that your personal data will in all cases be kept completely error-free. Accordingly, we cannot be held liable if personal data is disclosed or suffers loss or damage of an incidental, intangible, or consequential nature. This includes circumstances beyond our control, such as transmission errors, unauthorised third-party access, or other similar causes.

If we receive a legally binding request from regulators or legal authorities, we may be required to disclose your personal data to those authorities. Once disclosed under a legal obligation, we cannot control how they handle, store, or protect your data.

Information sent over the internet, including personal data, may be intercepted and is not completely secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

On this website, you may find links to third-party applications and websites. These are independent of our official website; they are not affiliates, and we do not control them. Our privacy policy does not apply to these providers. They have their own procedures for collecting and processing personal data, and we are not responsible for their practices. Please use such links at your own discretion.

Always review a company’s privacy policy on its website before providing any personal data. Ensure their data collection, use, and processing policies align with your preferences and priorities. Share data only directly with the service provider, preferably through their official website.

12. Policy Amendments

We may update or amend this Privacy Policy at any time. We will provide notice of changes on our official website and through other appropriate channels. The updated Privacy Policy will be posted on the website and, unless stated otherwise, will take effect immediately upon publication.

13. Your rights in relation to your personal data

You retain full control and the final say over how your personal data is used, including the right to verify its accuracy, correct any errors, and choose to delete it or restrict the scope and nature of our processing.

On this page, EEA residents will find information relevant to them:

Your personal data is protected by the rights set out herein. You may exercise these rights at any time by emailing the address below.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any personal data we process is accessible to us and therefore verifiable.

You may request your personal data at any time for verification, and we will provide it in electronic format. If you require additional copies of the data we process, beyond the initial copy, a reasonable fee may apply.

Rights granted under the law and this privacy policy must not infringe the rights of others. The company may refuse or restrict access to personal data where providing such access would infringe the rights or freedoms of other individuals.

Right to Correct Inaccuracies

Any omissions or inaccuracies in your personal data may be corrected by you or by the Company to ensure proper processing.

Erasure Rights

You have the right to request the deletion of your personal data in the following circumstances: 1) if your data has been processed without your consent or outside legal boundaries; 2) if you ask us to remove your data and the Company has no legal obligation to retain it; 3) if you object to any further processing by us, even if lawful and based on our or a third-party provider’s interests; and 4) if we are required by law to delete your data.

The right to deletion may be overridden by legal obligations under EU law or the laws of any member state. The same applies if the data is required to establish, exercise, or defend legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal information if you believe it is inaccurate.

Upon your request to restrict the use of your personal data, we will delete it unless one of the following applies: 1) deletion is prohibited by law in the European Union or any Member State; 2) with your consent, it is necessary to establish, exercise, or defend legal claims; 3) deleting it would infringe the rights of another natural person.

Data Portability Rights

You have the right to access and review any personal data you have provided, where you have consented to its collection and the processing is carried out by automated means.

You may request the transfer of your personal data, in whole or in part, to another company or organisation where this is technically feasible. Exercising this right does not affect your separate right to request deletion of your data. We may decline such requests if fulfilling them would infringe the rights or freedoms of another natural person.

Right to challenge the processing of your personal data

While the Company may process data to pursue our legitimate interests or those of our third-party service providers, you have the right to object to such processing and request that it cease. However, this right does not apply where there is a compelling legal basis to continue, including for the establishment, exercise, or defence of legal claims. In such cases, we may continue processing your personal data.

You may, at any time, request that your personal data not be processed for any direct marketing purposes.

Your Right to Withdraw or Decline Consent

You may withdraw your consent to our processing of your personal data at any time, with immediate effect where feasible. This does not apply retroactively and will not affect processing carried out before your withdrawal.

If you are dissatisfied for any reason, you have the right to lodge a complaint with the relevant legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been violated in relation to the processing of your personal data, European Union Member States have designated regulatory and supervisory authorities to handle such matters. You may lodge a complaint with the relevant authority at your discretion.

Section 13 outlines the circumstances in which your personal data rights may be limited under European Union law or the laws of EU Member States.

Once we receive your request concerning your personal data and its processing, we will provide access to the information you requested, as set out in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests we are handling and the nature of your request. If an extension is required, we will notify you within one month of receiving your request.

Requested information will be sent to you electronically at no charge, unless doing so would contravene the law or the provisions of Section 13. We may levy a reasonable fee or refuse a request if it is spurious, excessive, or repetitive.

We reserve the right to request additional proof of identity if we have reasonable doubt about the identity of the person requesting personal data, to protect data and maintain security.